Ten Questions You Must Ask Your Records-Management Provider.

Every records-management program has to begin somewhere. We can help you get started with the materials and know-how that will ensure efficiency at every step of the process. But before you enlist a company to provide a records-management solution, be sure to ask:

  1. Is the building owned or leased? Your future storage costs may be dramatically affected by rent increases if the storage site is leased.
  2. What are the security procedures? Are there monitored fire suppression systems?
  3. Is the facility equipped with 24/7 electronic and video surveillance?
  4. Is the records center located in a safe area, and is it within a reasonable distance from your office?
  5. Is the company active in professional records-management associations?
  6. What are the procedures and costs for indexing, and what types of reports are available?
  7. What is the company’s reputation and how long has it been in business?
  8. Is your program flexible? Will it change as your needs change?
  9. Is the invoice clear, concise, and easy to understand?
  10. How easy is it to get in touch with your service representative?

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When you are ready to consider a professional records-management solution, our people are here to make it easy for you. Just ask us.